General Booking Terms and Conditions
Making a booking through the web page www.panoramaibiza.com that is owned and operated by Romero SCP, involves the express acceptance on the part of the customer of each general condition, which are considered an integral part of the booking in accordance with the specific legislation in force.
BOOKINGS AND REFUNDS
When a booking is made, it is done by making a secure credit card payment of a deposit, whose amount is indicated 50% of the total value of the booking. A booking is not considered firm until this deposit has been paid. The rest of the payment must be made to Romero SCP on arrival at the accommodation; otherwise, the booking is considered to be cancelled according to the conditions detailed in the cancellation section. Customers will receive details of their bookings by e-mail, together with an identification number (reference), all associated information, the conditions and refund policy. The transaction will be carried out in EUROS, no matter what the origin of the customer or the establishment selected.
Please note, Blanco y Negro Apartment´s maximum occupation per apartment is as follows:
Economy Twin Room: 2 Adults
1 bedroom apartment: 3 Adults and 1 Child
Casa Hayes: 4 Adults and 1 Child.
INCLUDED WITH THE BOOKING
The services detailed according to the booking conditions stipulated for each tourist establishment selected at the time of making the booking. Including V.A.T.
CUSTOMER’S RESPONSIBILITIES
On making the booking, the customer is fully and exclusively responsible for the accuracy of all the information that has to be given. If it proves to be incorrect, this could lead to the cancellation of the booking.
CANCELLATIONS
Customers may cancel the services requested or contracted at any time, with the right to the return of any amount they might have paid as an advance deposit, but they will have to compensate the tourist establishment they have booked under the conditions described below:
1). In the case of a Hotel, Apartment-Hotel, Country Hotel, Hostal or Hostel-Residence, if the booking is cancelled less than seven days before the date fixed for occupying the room, the amount received by way of deposit will remain at the disposal of Romero SCP
2). In the case of an Apartment or Tourist Holiday Home, cancellation of the booking confers the right to retain, by way of compensation, a maximum of the following percentage of the deposit required:
5% of the amount of the deposit when the cancellation is made more than thirty days before the date fixed for occupying the accommodation.
50% of the amount of the deposit when it is made fewer than thirty days but more than seven days in advance.
100% of the amount of the deposit when it is made seven days in advance or fewer.
In the case of Special Offers and Flights, these must be paid in full at the time of booking and no refunds are permissible.
RESPONSIBILITY FOR THE BOOKING SYSTEM www.panoramaibiza.com:
The booking system is the responsibility of Romero SCP, with a financial identification number A17007220 and headquarters at Avenida Punta Arabi, Es Cana, C.P. 07849, Ibiza, Baleares, Spain.
Reservations Department
Panoramaibiza.com